Welsh Water has been ordered to pay nearly 40-million pounds to customers over poor performance.
The industry watchdog found the firm misled people over its record in tackling leaks and saving water.
Ofwat says an investigation found "significant failure" in governance and management oversight at the company.
The water sector has been under intense scrutiny over leaks and raw sewage spills.
Police target uninsured drivers in week-long operation
A week-long police operation is under way across Herefordshire, Shropshire and Worcestershire to crack down on uninsured drivers.
Appeal for witnesses after fatal three-car crash
A man in his 80s has died following a three-vehicle collision on a rural road between Hereford and Sutton St Nicholas.
Poppy appeal ‘not helping county Forces veterans’
The annual poppy appeal is a key time to raise funds for the Royal British Legion (RBL). But forces veterans say not enough of this is spent supporting struggling ex-servicemen in Herefordshire.
Revealed: The main roads in Herefordshire prioritised for repairs
A list of main roads in Herefordshire to be resurfaced in the coming weeks has been revealed.
Appeal to find missing Monmouthshire man
Police in Monmouthshire are concerned for the welfare of Darren Thurgood, 40, who is reported as missing.
Man arrested in connection with stabbing incident
A man has been arrested in connection with a stabbing incident last week in Hereford.
New Food and Drink group launched at online event
A new group to help food and drink businesses across the Marches work more closely together, develop international markets and access specialist support has been launched at an online event.
Heavy Rain
High: 13°C | Low: 6°C
Heavy Rain
High: 12°C | Low: 8°C
Heavy Rain
High: 13°C | Low: 8°C